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josellano@h2oprimeinternational.com
F.A.Q.
Frequently Asked Questions
HOW DOES A WATER SOFTENER WORK?
A water softener is composed of a mineral tank and a backflush
tank. It collects hardness minerals within its conditioning tank and
from time to time flushes them away to drain. Ion exchangers
(usually resin beads in today’s water softeners) are used for water
softening. When water runs through an ion exchanger, the
exchanger replaces the calcium and magnesium ions in the water
with other ions such as sodium or potassium. The result of our
advanced water softener technology is healthier, smoother water
for you and your family, while still maintaining an efficient flow rate.
Why does my system need maintenance?
In order to continue to filter your water as expected, it is important to have regular maintenance. Having regular maintenance ensures your system will continue to provide you with top quality water.
What kind of salt should I be using?
Any brand of extra coarse water softener salt or pellet type water softener salt.
WHAT ARE THE BENEFITS OF USING A WATER
SOFTENER?
So, is a water softener worth it? Here are just a few of the benefits
of using a water softener system in your home:
- Clearly refreshing® water
Eliminates objectionable tastes & odors
Water-using appliances last longer
Dishes are cleaner
Skin and hair are soft and silky
Food & beverages taste better
Save time on house cleaning
Save money on soap, detergents and grooming products
Can I do the maintenance myself?
The maintenance requires special materials and tools. If you want to do the maintenance yourself, you are welcome to do so. To maintain the warranty on your system, we recommend you go through your local Authorized Dealer to ensure everything is done correctly.
How often do I need to add salt to the brine tank?
Check the brine tank every month to month and a half. Add one bag of salt as needed to keep the tank at least half full.
